Kiwi Web Host는 2002에 설립되었으며 지금까지 16 년 동안 사업을 하고 있습니다.
Kiwi Web Hosting New Zealand
The Kiwi Web Hosting Company â„¢, New Zealand. Professional, affordable, reliable and honest web hosting and ecommerce solutions for New Zealand.
회사 이름 틀림
Fax: 0800 94 77 84, Email: firstname.lastname@example.org
어떤 환불보장을 제공하시겠습니까?
As you are not locked into a contract, you can request a refund which is pro-rated on the 'unused portion' of your hosting plan.
고객님의 가동율(가용성)은 얼마입니까?
We do not have a status page for uptime as we provide our services on a 'best effort' basis. With any technology, you will experience some disruptions however, our aim is to get you back online as soon as we possibly can. You can set up RSS Feeds so that you are aware of any issues affecting our servers.
지원 응답 시간과 지원 범위는 어떻게 됩니까?
Support is provided via our 0800 number and email. Our response times are anywhere from 5 minutes to 2 hours. We do not provide an automated response like other hosting companies as at times, depending what may occur within the business, it may not be possible to get back to you in 1 hour for example. Again, it is a 'best effort' service and if you email us, you will get a reply which may include a 'Quick Reply' to advise that it was received and we are investigating the issue further.
고객님의 회사나 서비스에 대해서 더 하실 말씀이 있으신가요?
Our servers are located in the same building which means that if there is a 'server issue' then our technicians have access to that equipment. We do encourage customers to be pro-active in self-managing their accounts so that you are familiar with our resources. In addition, we are a subsidiary to iSERVE LTD (http://www.iserve.co.nz) which provides you additional services eg. Windows platform, unlimited email accounts and other resources such as Cloud Hosting (which is more for those customers who are familiar with running their own server). Lastly, we are a friendly bunch and aim to please :o)
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